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FAQs

just enter your email to generate a personal referral link. share it with friends and family—when they make their first purchase using your link, their discount will be applied automatically at checkout. after their purchase, you’ll receive an email notifying you that you have £10 credit.

while you can share it from anywhere in the world– in order to redeem your voucher, you need to be in either south africa or united kingdom, since we only deliver to these areas.

referral rewards are applied individually and cannot be combined. one reward applies per order and cannot be combined with other discount codes.

not at all! the more you share, the more you glow. ✨ you can refer as many friends as you'd like. every time someone that you referred makes their first purchase, you'll receive £10 credit toward your next purchase (referral credits are applied individually and cannot be combined).

if a referred order is canceled before it’s fulfilled, the referral reward will not be issued.

if your friend returns their order for a refund, the £10 referral credit will be removed from your account. referral rewards only apply to completed, non-returned orders.

a few things may prevent a referral from processing: double-check the email for any typos, and note that referrals are only valid for new customers. if your friend has already signed up or been referred by someone else, the link may not work. still need help? we’re here for you—just reach out at info@lelive.uk.

your £10 credit will only be sent once an order has been fulfilled, and not just placed. referral rewards only apply to completed, non-returned orders.

please make sure to check your spam or deleted folder in your email account. if you are still unable to retrieve this, you can reach out to our support team to help you - info@lelive.uk.

we’d be happy to help. please contact us at info@lelive.uk. view full referral program terms here.